IMPLEMENTATION OF ICT ON JOB PERFORMANCE MEDIATED BY EMPLOYEE MOTIVATION

Goal- The purpose of the study to examine how ICT (information communication and technology) adoption affects job performance by focusing on the role of employee motivation. Design/methodology/approach – This paper proposes the framework of ICT on Job Performance with Employee Motivation. These are hypothesized to impact the competitiveness and job performance of the firm. Hypotheses are tested with reliability, correlation, regression, structural equation modeling using SPSS 20, Amos 21, and Sobel mediation test. 200 data were collected through online Google forms in the IT industry in Chennai. Findings – The results show that ICT-information communication and technology and job performance with employee motivation are quite strongly correlated and have a statistically significant influence of ICT on job performance by employee motivation. And also, found that employee motivation mediates the relationship between ICT and job performance. Research limitations/implications – Future research should address the adoption of ICT is necessary for every organization for a long-term process for better decision making. The data are limited to Chennai companies. Originality/value – This study contributes to the initiation of knowledge-based organizing by empirically analyzing employee motivation on job performance with ICT. The findings also indicate that ICT practices improve job performance only when employee motivation enlargements.