Research article

COMFORTING PROSPECT: PSYCHOLOGICAL CONTRACT FULFILLMENT AND THE ROLE OF VOICE BEHAVIOR, SELF-EFFICACY AND JOB SATISFACTIONOF WOMEN POLICE OFFICIALS IN CHENGALPATTUDISTRICT, TAMIL NADU.

V.Vaishnavi, Dr.K.Santhanalakshmi*

Online First: November 08, 2022


Psychological contract refers to individuals’ expectations, beliefs, ambitions and obligations, as perceived by the employer and the worker. The concept emerged in the early 1960s and is core to understanding the employment relationship wherein the voice behavior refers to the behavior of employees that proactively challenges the status quo and makes constructive changes. Job satisfaction is a feeling of fulfilment or enjoyment that a person derives from their job. Previous studies have explored the antecedents of employees' voice behavior, but to whom employees are likely to voice their thoughts has remained rarely examined. Our research examines the relation between psychologicalcontract, voicebehavior and job satisfaction. The study supports encouraging the growth of good voice behaviorwhich in turn helps job satisfaction since it will help the institute expand and progress in accordance with industry norms, particularly in the next hi-tech era. In this digital age, it is challenging for firms to compete and survive if the knowledge workers do not exhibit positive voice behavior. Therefore, psychological contract plays a crucial role in the government department where it is very difficult to raise the voice. Thus, this work examines the impact of psychological contract how it directly helps in voice behavior and job satisfaction of women police officials in Chennai District. For the model's evaluation and validation, a cross-sectional survey was undertaken. Using a single self-reported questionnaire, data were gathered from 48 women police officials from various rank of non-gazette category. Results reveal a robust and favorable association between psychological contract fulfilment and voice-behavioral activity which helps in job satisfaction. This study was restricted only to south Chennai district taking women non gazette officer as target audience.

Keywords

Voice Behavior, Job satisfaction,Women Police Officials, self-efficacy, Psychological contract.