IMPACT OF KNOWLEDGE MANAGEMENT ORIENTATION ON ORGANIZATIONAL PERFORMANCE IN INDIAN HIGHER EDUCATION: MEDIATING ROLE OF INNOVATION

The study examined the effects of knowledge management procedures at Indian universities and examined whether there was a direct link between such procedures and organisational performance. This study examines organisational commitment's facilitating function in the relationship between knowledge management methods and organisation effectiveness. 419 educational administrators from Indian universities served as the sample group for this study. Moreover, AMOS 20 was used to investigate the presumptive logical relationships. Despite the increased importance of information management in the higher education sector, research on how information procedures, organisational commitment, and organisational performance are related is lacking. The findings indicate that Knowledge Management processes (generation, acquisition, utilisation, transfer, and storage) play a mediator role between Knowledge Management processes and the organisational achievement of academic institutions, as well as establishing the role of organisational performance in this relationship.